Privacy Policy
Our commitment to protecting your personal information and data privacy
Our Privacy Commitment
At Odint Technologies, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our Lucent platform and services.
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Table of Contents
1. Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, phone number, and job title
- Company name, industry, and business address
- Account credentials and authentication data
- Billing and payment information
- Communication preferences and feedback
Usage Information
We automatically collect information about your use of our services:
- Log data, IP addresses, and device information
- Browser type and operating system details
- Pages visited and features used
- Time spent on our platform
- Referring URLs and clickstream data
Security Data
As a cybersecurity platform, we process security-related data:
- Security logs and event data
- Threat intelligence and indicators
- Network traffic and metadata
- Incident reports and analysis
- Vulnerability assessment results
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
- Providing and maintaining our services
- Processing transactions and billing
- Customer support and communication
- Platform security and monitoring
Improvement & Development
- Enhancing platform features
- Developing new services
- Performance optimization
- User experience improvements
3. Information Sharing and Disclosure
When We Share Information
We do not sell your personal information. We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations and regulations
- To protect our rights, property, and safety
- In connection with business transfers or acquisitions
Third-Party Service Providers
We work with trusted third-party service providers who help us operate our business. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4. Data Security
Security Measures
We implement industry-standard security measures to protect your information:
- Encryption in transit and at rest
- Multi-factor authentication
- Regular security audits and assessments
- Access controls and monitoring
- Secure development practices
- Incident response procedures
- Employee training and awareness
- Third-party security assessments
Security Certifications
Our platform maintains industry-recognized security certifications including SOC 2 Type II, ISO 27001, and complies with various regulatory frameworks to ensure the highest level of data protection.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Account information: Retained for the duration of your account
- Transaction records: Retained for 7 years for tax and accounting purposes
- Security logs: Retained for 90 days for security monitoring
- Marketing communications: Retained until you unsubscribe
6. Your Privacy Rights
Your Rights Under GDPR
If you are located in the European Economic Area, you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Rights related to automated decision-making
Your Rights Under CCPA
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions from regulatory authorities
- Binding Corporate Rules where applicable
- Additional technical and organizational measures
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Odint Technologies Sdn Bhd
Level 45, Menara Citibank
165 Jalan Ampang, 50450 Kuala Lumpur
Malaysia
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Your Privacy Matters to Us
By using our services, you acknowledge that you have read and understood this Privacy Policy. We are committed to protecting your privacy and handling your data responsibly.